News

Interview: CMO David Solomito (by WiT)

Name
Yanolja Cloud
Date
2023-04-24 9:03:21
Yanolja Cloud

“It’s not unlike spreading of Korean culture that’s going round the world,” says new marketing chief Solomito

Just as South Korea has given the world K-pop and K-drama, Yanolja Cloud, which started as part of Yanolja, the country’s leading travel app, wants to bring its brand of K-tech to transform the hospitality and leisure industry.

 

Since 2019, after a fund raise of US$1,7 billion from Softbank and other investors such as Booking Holdings, Yanolja Cloud, which is positioning itself as a global provider of AI-based SaaS solutions for the hospitality and leisure industries, has been making strategic acquisitions and investments around the world.

It is for this exciting challenge of scaling a South Korean brand into a global giant that lured David Solomito from Amazon Web Services (where he was head of global marketing, travel & hospitality for two years before taking on a broader management role there) to become its global chief marketing officer in December 2022.

Solomito, who has also worked at KAYAK and the NBA, said, “I became aware of Yanolja Cloud when it was highlighted as a technologically-advanced customer building on AWS. The fact that it started as part of Yanolja, the number one travel platform in Korea, means it has access to lots of customer insights and relationships, so I thought it’d be an exciting challenge with lots of opportunities to make an impact.”

“It’s not unlike spreading of Korean culture that’s going around the world – from food like bibimbap to music like BTS – in fact, there was a K-pop concert this weekend in New York and it was packed – and shows like Squid Game. There’s lots of interest in Korean culture and I’m excited to help Yanolja Cloud be the next export.”

 

Taking on the US market through Innsoft

Its latest acquisition was Innsoft to secure a foothold in the US market and while Solomito acknowledges the challenges of penetrating North America – some might say that North America is as impenetrable to Asian brands as China and Korea are to Western brands, he said, “Our strength is our diversity – a global software-as-a-service company for the hospitality and leisure industries made up of different companies around the world which are specialised in their areas and markets. So we have a breadth of solutions that we can offer to different markets to answer specific needs.”

The Innsoft acquisition was clearly made for its customer base, with Solomito saying, “Innsoft is a 30+-year-old company with a loyal following and it gives us an opportunity to help their customers better use technology to transform their business. Of course, it’s early days in the US, and it will take time, but we have a few unique assets we can deploy.”

Solomito said that in 2019, Yanolja Cloud had 39,000 solution licences and that has grown to the current 80,000+ solution licenses in 170+ countries, in more than 60 languages.

It has also been a strong engine of growth for the parent company, Yanolja, which reported consolidated revenue of KRW 604.5 billion in 2022, an 83% increase from KRW 330.2 billion in 2021.

 

“Only 10% of hospitality is digitised” – huge potential, huge challenges

Said the company at the time of the release of the financial results, “Since its establishment in 2020, Yanolja Cloud has grown 92 times in 2 years (based on simple sum of sales), and has grown seven times in 2022 compared to 2021, achieving sales of KRW 114.6 billion. Considering the potential of the global market where Yanolja Cloud operates, the goal is to grow more than 10 times in the mid-term to become a leading global cloud solution company.”

Said Solomito, “We want to create technology for hospitality companies to achieve transformation. Sometimes we build it ourselves from scratch, sometimes we bring existing tech offered by one company in one region to another, sometimes it may make sense for an acquisition.”

Bold ambitions such as these come with huge challenges. It is trying to transform a segment of the market that is notoriously fragmented with low adoption of technology and different specifications needed for each market – but therein lies the growth opportunity.

Solomito observed that it has been estimated that only 10% of the hospitality industry is digitsed. “There’s so much room for growth. Of course, it’s complex and it takes time to put the pieces together and it’s been slower than we wish at times, but we are working hard to close the gap and offer a holistic offering to customers.”

With its headquarters in Singapore, one key region identified for expansion is South-east Asia. Its acquisition of Zen Rooms in 2018 seems to have petered out and now it’s serving the market with solutions from eZee, the Indian hospitality tech company it acquired in 2019, and Sanha IT. “We have teams in Thailand and Indonesia to spread the solutions to target local customers including SMEs and premium hotel chains.”

Its eZee acquisition is paying off, said Solomito, with the company recently recognized by Expedia for achieving elite connectivity status and Booking.com for premier connectivity. “To be recognized by these two leading OTAs is a huge achievement and Yanolja Cloud can learn a lot from the eZee team.”

With all the acquisitions it has made, one key lesson learnt has been to “think globally, act locally”.

“You got to have a global view on things – like what are the trends, which direction are customers going – and act locally – different customers have different needs. It’s not like selling soda.

“At the end of the day, across hospitality, everyone is looking for similar things – to run their business more efficiently and delight customers. Sometimes people have a tendency to complicate the tech – what it does, how it does it  – but what’s important is to explain the business impact of the solution and understand the local nuances. Keep it simple.”

With such an array of solutions, Solomito said among its top in-demand solutions are its PMS, revenue management and booking engine.

“Yanolja started with small motels and so has full understanding of how technology has democratized the landscape for small properties – both in PMS systems and revenue management. It used to be harder for smaller hotels to deploy revenue management but now software makes it possible for everyone to have access to the same tech.”

And of course, there’s a huge focus on AI with “lots of projects going on”, said Solomito. “Most aspects of Yanolja Cloud will be touched by it and one of the most interesting applications will be in revenue management where there will be ways to predict future demand that weren’t possible before.”

 

Back home, Yanolja superapp sees rebound in South Korean travel

A key strength of Yanolja Cloud too is its link to the Yanolja superapp in South Korea, which has 18m monthly users and over 50m downloads. Although it positions itself independently from the app, it is undeniable that for some customers, this pipeline to customers in the second largest outbound market in Asia Pacific must be an attractive proposition.

Said Solomito, “It is definitely an advantage. However Yanolja Cloud was set up as a separate entity because of the need for a dedicated focus to the business.”

The South Korean outbound market is rebounding healthily. Yanolja saw a 2,900% increase in bookings and 2,259% increase in transaction value year on year between January and April 2023.

The popular domestic destinations this summer (June-August) are Jeju, Gangwon, Seoul, Busan and Gyeonggi respectively while the most popular overseas destinations are Japan, Vietnam, Guam, Singapore and the Philippines, in that order.

“We have benefitted from the re-opening of travel, but what makes us most bullish is that this is an industry that has doubled every 15 years and the future of travel demand is bright.”

On a lighter note, Solomito said, as a marketer, he’d be pleased if “we could  get the global audience to pronounce Yanolja properly (pronounced: Ya-nol-Ja). It’s not that hard after you say it twice — and if you can say Samsung and Hyundai, you should be able to say Yanolja.”

Looks like Yanolja Cloud is ready to teach the world to say, “Hey, let’s play”, in more than 60 languages, and counting.

 

This article is an excerpt from an article by WiT. Please refer to the source link for the original article. (Note: The photo accompanying this article has been modified from its original version. )

Yeoh Shiew Hoon (2023, May 8). YANOLJA CLOUD WANTS TO BRING K-TECH TO THE HOSPITALITY AND LEISURE WORLD. Wit. Retrieved from https://www.webintravel.com/yanolja-cloud-wants-to-bring-k-tech-to-the-hospitality-and-leisure-world/

2023-04-24

News

Interview: CEO Jong Yoon Kim (by Future Travel)

Name
Yanolja Cloud
Date
2023-04-24 8:26:35

Get ready for an exclusive interview with Jong Yoon Kim, CEO of Yanolja Cloud, as we take a deep dive into the world of Yanolja and Yanolja Cloud. Discover how they evolved from an OTA to a super-app, overcame challenges to achieve unicorn status, and balance customer needs with those of investors and stakeholders. We’ll also delve into how Yanolja is adapting to the changing travel industry and prioritizing customer data privacy and security. Join us for a behind-the-scenes chat at one of the world’s fastest-growing travel tech companies!

Can you describe the evolution of Yanolja from an OTA to a super-app. Has this impacted or changed your business strategy over time?

Yanolja is the world’s fastest growing global travel platform and travel tech company. It is a one-stop shop for the B2B2C value chain of travel and is leading the digital transformation of the global travel industry. Through its portfolio of market-leading travel super apps, including Yanolja, Interpark, Tripple, and DailyHotel, the company provides a full range of travel services including accommodation, leisure, and transportation.

Born out of Yanolja was Yanolja Cloud, our AI-based SaaS (software-as-a-service) business focused on the hospitality and leisure industries. It was created to fill a need we saw in the market for technological solutions for properties. Yanolja Cloud is helping businesses within accommodations, food and beverage, residences, golf and other leisure facilities undergo digital transformation by offering a full suite of solutions. This includes those for efficiently managing properties, distribution solutions for inventory sales and management, an IoT Hub that provides automation connecting all hardware, and AI services based on an integrated data lake of Yanolja Cloud. 

The number of Yanolja Cloud’s global solution licenses has grown rapidly from 39,000 in 2019 to more than 80,000 today. With a presence in 170+ countries, in more than 60 languages, Yanolja Cloud enables businesses to adopt the solution that best meets their needs across its growing portfolio of companies, which includes Yanolja Cloud Korea, eZee Technosys and SanhaIT. Last year, Yanolja Cloud’s sales were up 225% from the previous year and its portion of Yanolja’s total sales rose to 18.11%.

While both Yanolja and Yanolja Cloud operate in the hospitality and leisure space, Yanolja Cloud has a different mission – a mission to create technology that makes it easier for hospitality and leisure properties to transform their business and delight their guests. That’s what I’m now focused on as the CEO of Yanolja Cloud, to help the company achieve that mission. 

What has been the most influential change in the travel sector for Yanolja? And how have you adapted?

Like most companies in the travel sector, COVID was a once in a generational event and the most influential change for Yanolja. Yanolja performed strongly throughout COVID and is excited to see travel rebounding throughout the world. During COVID’s peak, we saw a demand spike for our b2b solutions business as properties looked to increase contactless services and cut costs. 

COVID accelerated change in the industry at an incredible rate. Innovations that would have taken decades, happened in months. And now that the hospitality and leisure industries are forever changed, Yanolja Cloud is continuing to evolve its services to help properties everywhere transform through the digitization of their entire business including operations, products, services, and customer interactions.

Can you discuss any challenges you have faced in scaling your business to unicorn status, and how you have overcome them?

In order to become a unicorn company (corporate value of $1B or more), you must have the potential to grow into a decacorn company (enterprise value of $10B or more). That means it must lead future industry disruption to achieve sustainable growth. As Korea is a country with an annual travel & hospitality market size of 50 trillion won, which is the 5th largest in the world, Yanolja has enough room to grow for the time being with its OTA platform business specialized in the domestic travel market. However, the first challenge was that Yanolja had to grow into a top-tier global tech company in order to prove that being a unicorn was just the beginning and that it will be a sustainable company up to Hexacon (corporate value of more than $100B) in the future. 

The second challenge is evolving into a forward-looking business model. As it is difficult to innovate and upgrade the market with the existing OTA business, Yanolja is no longer just an OTA, a business model that relies on intermediaries, but a global data platform that can directly connect customers and suppliers. 

Adaptation to the rapid progress of digital technologies was the third challenge. Despite the rapid emergence of new AI and digital technologies such as Chat GPT, existing travel companies were more focused on business rather than R&D. Therefore, it was necessary to prove that Yanolja is a global tech company and to make an R&D-oriented company grow. Currently, we are developing an AI-based SaaS solution business in 170 countries around the world through Yanolja Cloud, which is becoming a leading company in its own right and delivering high-speed growth.

How does Yanolja approach customer data privacy and security, especially given the increasing importance of data protection regulations worldwide?

Yanolja takes customer data protection seriously and conducts customer data privacy and protection activities based on international standards. It also establishes and applies compliance standards in accordance with laws and regulations in each country to support its global business. In particular, Yanolja establishes and operates a separate and independent privacy zone infrastructure to process customer personal information to prevent external threats from occurring at the source and to provide a complete internal control environment. Yanolja’s information protection activities are validated once a year through the Information Security Management System (ISMS), which is certified by a national organization.

How do you balance your customers’ needs with those of your investors and stakeholders?

At the end of the day, all parties will be satisfied if we put the needs of customers first and innovate on their behalf. By listening to what customers need, and developing technology solutions that meet those needs, the customers will be happy and want to continue to use our products, which will in turn keep other stakeholders happy.

Can you describe the travel market in South Korea and how Yanolja fits into it? Are there some unique challenges and opportunities arising from operating a travel tech company in South Korea?

Digitalization is one of the most prominent changes brought about by the COVID-19 pandemic. Digital technology has become indispensable for delivering hyper-personalized services and differentiated experiences. Suddenly, “travel tech” has emerged as a driving force that will determine the success or failure of the travel market. Yanolja has built a vertical platform covering all areas of travel, including Yanolja, Interpark, Triple, and Daily Hotel, and has established itself as the number one  travel platform in the Korean market. Yanolja is also expanding into the global SaaS solutions market via Yanolja Cloud with 80,000 licenses in more than 170 countries around the world, and growing. 

Content is the key to competing in the travel tech market. It is important to note the growing demand for Korean content and culture including music, food and entertainment – which bolsters the potential of inbound travel products that utilize ‘K-culture’ as content. The Korean government recently set a goal and vision to increase the size of the tourism industry to 180 trillion won by 2027 and attract 30 million foreign tourists to Korea. This is more than the KRW152 trillion in semiconductor exports last year, which means that the travel industry can become a strong foundation for the Korean economy, and new opportunities await Yanolja. In this vast market, Yanolja plans to lead the way with its B2B2C business capabilities.

How do you see the travel industry evolving in the next 5-10 years, and what role do you see Yanolja playing in that evolution?

First, the use of technology to increase operational efficiency, adapt to change and provide a better customer experience will move rapidly from a nice-to-have to a must-have. This will be true for smaller properties and properties in developing markets, which are often not top-of-mind when people think of the industry’s use of technology. Yanolja Cloud has a strong base of customers that are often overlooked by some of the bigger technology players and we hope to continue to bring our technology to properties that traditionally wouldn’t have access. I also believe that personalization will become much more sophisticated. All companies have been trying to improve personalization for years but we are still at the early stages. Leveraging data will make properties more sophisticated in terms of what they can offer customers. For instance, right now booking a hotel room you usually can choose between room types. Now imagine a future where we know the customer prefers a room on a low floor, near the gym – and can offer them that level of specificity.

Finally, the focus on sustainability will only accelerate. Properties are going to be motivated to respond by implementing technologies that reduce waste not only because customers are demanding it – but because it’s also good for the bottom line. Yanolja Cloud is committed to sustainability efforts. For instance, one of our solutions provides smart technology that remotely controls room environments to minimize unnecessary energy wastage, and reduces electricity and carbon emissions. We’ll continue to prioritize sustainability across our Yanolja Cloud Member companies so that the environmental benefits can be passed onto properties around the world. 

How does Yanolja plan to stay competitive and innovative in a rapidly evolving industry? 

Yanolja Cloud is made up of member companies from around the world, all with a different history and expertise. This gives us access to an incredible amount of data, technology and talent. Different travel markets evolve at different rates and being a global company allows us to bring technology from one company or region to another. 

For instance, for some time we’ve been offering automated check-in Kiosk technology in South Korea in response to South Korea’s aging population which is making it harder to find frontdesk workers. Only recently have other markets such as the United States encountered similar labor challenges and we plan to adopt and offer a check-in kiosk solution in the US market. Had we waited for that trend to reach the US before developing a solution – we would only now be developing this technology.  Having a global perspective gives us an advantage and the ability to think globally and act locally.

What advice would you give to other entrepreneurs looking to start a travel tech company?

I would like to give three pieces of advice to the entrepreneurs of travel-tech companies. The first is to recognize the fact that, despite economic crises, wars and epidemics, the tourism market has doubled every 15 years over the past 50 years so I believe in the sustainable growth potential of the travel and hospitality market. The second is that external management conditions such as the macro environment are difficult to predict and always fluctuate, but, regardless of this, technological innovation and disruption changes in one direction. I would like to believe that the changes in digital technology, such as the data-based AI like Chat GPT or the Metaverse and decentralization like blockchain or IoT, will only continue to accelerate in the future. Lastly, doing business and starting a business in an era of high uncertainty involves many risks, so entrepreneurs will have greater concerns. However, from the standpoint of a person working at a startup, it means that the size of success in times of high volatility is rather greater than that of those who seek stability. Thus, I hope that all the entrepreneurs will see the current difficult business conditions not as a deterrent, but as a greater opportunity to overcome difficulties together and succeed.

How do you balance your customers’ needs across different geographies and travel preferences within a single super app?

Travel used to be a supplier-centered market, but travel in this ‘new normal’ era is changing to become customer-centered. Travel restrictions due to the pandemic have made travelers more cautious and want to add more value to their trips. As personal circumstances and environmental changes diversify, it is becoming more important for travel companies to proactively respond to the increasingly diverse customer needs.

In line with these trends, Yanolja is continuously developing its platform based on a customer-first strategy. First, in terms of service, Yanolja provides all travel-related services as a super app. The company not only provides a variety of services, but also launches new specialized categories centered on core services that customers need and offers various information in a timely manner so they can prepare their entire trips with Yanolja, and enjoy the experience.

As there is a wide range of information and services, the key is to make the platform more intuitive and convenient. So, Yanolja develops the optimal UI and UX, exposes the final price during search and reservation, and quickly introduces various simple payment systems to ensure that all processes within the Yanolja application are seamlessly connected. Yanolja is changing the paradigm of the travel industry by establishing an environment where everyone can travel comfortably through customer-oriented services and advanced usability.

How do Yanolja approaches localization and cultural differences when expanding into new markets? What differences have you seen over time across geographies?

The global nature of the Yanolja Cloud business is one of our biggest strengths. Not because we can offer one product everywhere but because we have an array of  products from around the world to meet local needs. Through a lineup of solutions built on industry expertise, the company provides solution products tailored to each customer’s specific environment, such as regional characteristics and scale of the property, and has rapidly increased market share in emerging tourism markets such as Africa and Asia. For instance, through Yanolja Cloud we offer Property Management Software (PMS) for hotels. While many of the core components of a PMS are the same, the solution can be customized to best serve the market and property they’re in. For instance, nuances like languages, currencies, integration with local distribution systems, payment preferences and adherence to local data and security standards all need to be considered to be a leading player. At the end of the day, technology should not replace but instead enhance the personal and human experience which makes travel so memorable.You can learn more about this, and other aspects of our business at yanoljacloud.com.

What are your plans for future growth and expansion, and how do you plan to achieve them?

Yanolja Cloud will play a key role in Yanolja’s global growth and expansion as we strive to lead the digital transformation of hospitality and leisure properties everywhere. That means properties of all types, sizes, and budget ranges – and in every corner of the world – so that everyone can undergo digital transformation and delight their guests. To achieve that, if our teams around the world can build technology to meet the needs of our customers, we will build it. If meeting the needs of our customers can be better achieved by acquiring or partnering with a company to fill a gap in a market or segment – then we’ll seriously consider that,  too. Last year, we invested in Innkey Infosystems, a premium hotel solution company in India. Earlier this year, I joined President Seok-Yeol Yoon on a tour of the United Arab Emirates (UAE) and signed strategic business agreements with ‘Al Rais Travel Group’ and ‘Wego Group’. And we’re just getting started.

 

This article is by Future Travel. Please refer to the source link for the original article.

Ana Metz (2023, April 24). Interview: Jong Yoon Kim. Future Travel. Retrieved from https://futuretravel.com/interview-yanolja-cloud/

2023-04-24

News

Interview: CSO Jungyun Kim (by Boutique Hotel News)

Name
Yanolja Cloud
Date
2023-04-18 7:49:11
Yanolja Cloud CSO

Boutique Hotel News (BHN) speaks to Jungyun Kim, chief strategy officer at hospitality technology platform Yanolja Cloud, to learn more about how AI innovation and investment will support the digital transformation of hotels, and what’s in store for Yanolja’s expansion in the west.

Can you please introduce Yanolja Cloud and how the company supports the hotel industry?

Yanolja Cloud’s is a leading global provider of AI-based, software-as-a-service (SaaS) solution for the hospitality and leisure industries. The company has more than 80,000 solution licenses in over 170 countries, in more than 60 languages.

Yanolja Cloud started as part of Yanolja, South Korea’s number one travel app. Yanolja Cloud leverages its hospitality industry beginnings, along with its growing portfolio of member companies such as eZee, Innsoft, SanhaIT and Yanolja Cloud Korea, to create technology solutions that make it easier for properties to transform their business and delight their guests.

Yanolja Cloud is leading digital transformation around the world for properties with accommodations, food and beverage, residential, golf, and other leisure facilities. The company offers a full suite of solutions for hotels of all sizes including property management, distribution solutions for inventory sales and management, an automated IoT Hub connecting all hardware, and AI services based on a Yanolja Cloud integrated data lake.

Last year, Yanolja Cloud’s sales were up 225 per cent from the previous year and its portion of Yanolja’s total sales rose to 18.11 per cent.

To date, Yanolja has secured over $2 billion in funding. How is the company utilising the investment?

While we can’t disclose exact plans for those investments, we do expect it will help us to develop innovative products to meet the ever-changing demand of our customers. We also anticipate it will allow us to take advantage of both organic and inorganic opportunities for global expansion, which will help set us up for long term success.

Where is the greatest potential for innovation in hospitality tech?

Artificial intelligence (AI) will really accelerate different areas of hospitality technology. For instance, the industry has long sought a more personalised experience, and advances in AI will allow companies to analyse data like never before to provide truly personalised experiences.

Another example is in revenue management, which is an area in which Yanolja Cloud offers various solutions. AI can help analyse data in real time and factor in a wide range of variables such as occupancy rates, weather, time of year, the impact of major events and more – and adjust prices accordingly to maximise occupancy rates.

Previously, hotel owners did that manually or simple tools were used. AI will support hotels large and small to democratise data and technology which previously used to be reserved for only the largest chains with deep pockets to invest in innovation.

Chatbots have become commonplace and they are about to get even more helpful – even predicting our needs before we need something. And the speed and accuracy of their response will not be a surprise to anyone who’s played around with ChatGPT recently.

And lastly, let’s not forget about ESG for which Yanolja Cloud is deeply committed. AI will help in many aspects here, including developing technology solutions that leverages big data to reduce the carbon footprint of an industry which largely contributes to greenhouse gas emissions. We’ll continue to prioritise sustainability across our Yanolja Cloud member companies so that the environmental benefits can be passed onto properties around the world.

What’s important to remember is that, at its best, AI will not replace but instead enhance the personal and human experience which makes travel so memorable. The hope is that technology will reduce the amount of repetitive or non-value adding tasks and allow hospitality professionals to focus on what they do best: delighting their customers.

Why is now the right time for hoteliers to be investing in digital transformation?

COVID was a once in a generation event for the hospitality and leisure industries. During COVID’s peak, we saw a demand spike for our B2B solutions as properties looked to increase contactless services and cut costs. COVID accelerated change in the industry at an incredible rate; innovations that would have taken decades happened in months. And now that the hospitality and leisure industries are forever changed, Yanolja Cloud is continuing to evolve its services to help properties everywhere transform through the digitisation of entire businesses including operations, products, services, and customer interactions.

The use of technology to increase operational efficiency, adapt to change and provide a better customer experience, will move rapidly from a nice-to-have to a must-have. This will be true for smaller properties, boutique properties and properties in developing markets, which are often not top-of-mind when people think of the industry’s use of technology. Yanolja Cloud has a strong base of customers that are often overlooked by some of the bigger technology players, and we hope to continue to bring our technology to properties of all types.

Hoteliers can start small and test what works for them. Perhaps that could be a revenue management solution to increase occupancy rates and optimise revenue. Or a channel manager to ensure their property has the widest reach of potential customers. Or a property management system (PMS) to manage the end-to-end guest experience. Whatever it is, there’s never been a better or easier time to start.

How does the company aim to extend its presence in the west?

Yanolja Cloud is made up of various member companies from around the world, all with a different history and expertise. We have Yanolja Cloud member companies either based in or with strong footprints in the west – as well as a growing number of employees there. Beyond our own company, we are always looking to learn more, innovate or reach new customers through strategic partnerships. For instance, we recently signed a memorandum of understanding with Hopper, the third largest travel app in North America, which we hope will strengthen our understanding and position in that region.

The global nature of the Yanolja Cloud business is one of our biggest strengths. Not because we can offer one product everywhere but because we have an array of products from around the world that can be adopted to meet local needs. Those global solutions can be tailored to each customer’s specific environment, such as regional characteristics and scale of the property. It has helped Yanolja Cloud rapidly increase its market share, growing from 39,000 licenses in 2019 to more than 80,000 today.

In the example of our PMS solution for hotels, while many of the core components of a PMS fit everyone’s needs, it can be customised locally to best serve the market and property they’re in. For instance, nuances like languages, currencies, integration with local distribution systems, payment preferences and adherence to local data and security standards all need to be considered to deliver customers what they want.

What is Yanolja Cloud’s core focus for the year ahead?

We strive to lead the digital transformation of hospitality and leisure properties everywhere. That means properties of all types, sizes, and budget ranges – and in every corner of the world – so that everyone can undergo digital transformation and delight their guests. There are a lot of opportunities ahead for Yanolja Cloud.

 

This article is excerpted from an article of a boutique hotel, please refer to the link for the source.
Hanson, Eloise (2023, April 18). Hospitality is “Forever Changed”: Jungyun Kim, Yanolja Cloud. Boutique Hotel News. Retrieved from https://boutiquehotelnews.com/features/jungyun-kim-yanolja/

2023-04-18